helpscout.netHelp Scout | Simple Customer Service Software and Education

See Help Scout in action Get a Demo Features Shared Inbox Manage conversations at scale Knowledge Base Instant answers for customers In-app Messaging Engage people on your website Customer Management Know your VIPs Reporting Real-time data at your fingertips Live Chat Make your website more helpful Integrations Connect the tools you already use Company Plan Designed to grow with teams of 25+ Resources Blog Culture, learnings, and product updates Success Stories See how other teams use Help Scout Get a Demo Help Scout tips, best practices, and Q&A Help Center How-to articles about using Help Scout Contact Us Get in touch with our team Education HelpU Learn how to create exceptional customer experiences Playlists Customer service insights, organized by theme Guides Deep dives spanning the customer lifecycle Webinars Live and recorded sessions with industry experts Pricing Log in Free Trial See Help Scout in action Get a Demo Shared Inbox Knowledge Base Messaging Customer Management Reporting Live Chat Integrations Company Plan Pricing Success Stories Get a Demo Blog HelpU Guides Webinars Free Trial Already a Customer? Login A better way to talk with customers With Help Scout you can share email inboxes with your team, live chat with visitors, and create self-service content — all in one place. Free 15-day Trial Get a Demo Share email inboxes Chat with customers Create self-service content Your browser does not support the video tag. Your browser does not support the video tag. Your browser does not support the video tag. Trusted by more than 10,000 businesses in 140 countries. “Help Scout gives us the ease to have people hop in where they need to, to get to a customer resolution really quickly.” Chrissy Giglio Customer Experience Manager “Help Scout gives us the ease to have people hop in where they need to, to get to a customer resolution really quickly.” Chrissy Giglio Customer Experience Manager Join more than 10,000 businesses using Help Scout to delight customers and keep everyone on the same page. Free 15-day Trial Get a Demo What you can do with Help Scout Email Share team inboxes Whether you have a team of 2 or 200, Mailboxes keep everyone on the same page. Leverage automation to move fast, while always giving customers a human, helpful experience. More about Shared Inboxes Knowledge base Deliver instant answers Keep your customers in the flow by embedding help articles right on your website. With Beacon, they never have to leave the page to find an answer. More about the Knowledge Base Your browser does not support the video tag. Live chat Connect with customers Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion. More about Live Chat Your browser does not support the video tag. Reports Manage your team Measure what matters with Help Scout’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks. More about Reports Integrations Connect the tools you already use Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy. See all Integrations Our people make the difference. We’re an extension of your customer service team, and all of our resources are free. World-class 24x6 support These friendly and knowledgeable folks are available via email and chat. Training & Classes Weekly resources designed to help you get the most out of Help Scout. Education from HelpU We’ll teach your team how to master the craft of customer service. Get started with Help Scout A better experience for your customers, fewer headaches for your team. You'll be set up in minutes. Get Started See Help Scout in action. Get a Demo Tools for the world's most customer-centric businesses Features Shared Inbox Knowledge Base Live Chat Messaging Customer Management New Reporting Integrations iOS & Android More Features Learn ​​Customer Service Skills Intro to Knowledge Bases Live Chat Support 101 Working Remotely Customer Support Benchmarks Company About Us Careers Help Scout for Good Startup Program Brand Handbook Terms & Privacy Get Help Developers Help Docs Free Training Contact Sales Status 99.99% Made by hand in over 75 cities around the world. © 2020 Help Scout Help Scout requires Internet Explorer 9 or higher to provide you with a secure and speedy experience. It only takes a jiffy to upgrade. Sure, let's do it ×...